This individual stated that I would need to have a support contract in place prior to recieving help for a product that should install and be activated without Toward the end of the phone support I was finally transferred to a U.S. In the 90 minutes that I was on the phone, I was directed to go to various websites, i.e. I have been on the phone with support but the level of the help desk has not been very informative. The network consisting of three servers: One Domain Controller, two member servers one of which has Exchange 2010 and the other is the endpoint management secrutiy server. After about six months the licenses go inactive and requires me to reactivate the product again. I have activated the software offlline via the telephone. I have a volume license for 17 seats for MS Office 2010 Professional Plus, along with a MSDN license which authorizes us to have 50 seats.
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